Home | Knowledge Base | Centrenet

Search

Knowledge Base

Knowledge Base

Welcome to the Centre College ITS Knowledge Base

If you need technology assistance, please contact the ITS Helpdesk:

Via email: helpdesk@centre.edu (please include a description of your problem and the best way to contact you)
By phone: (859)238-5575 or ext. 5575 from any campus phone
In person: The Technology Support Centre is located in Higgins Hall (next to Old Centre.)

- Office hours -

Weekdays - 8am to 5pm

*closed weekends and College holidays*

Resources

ITS Knowledge Base

ITS Knowledge Base Home

CentreNet FAQ

Password Help

Change Working Password Reset Forgotten Password Update Password Recovery Options Setting Password for First Time Users

Network

Connecting to the Network Eduroam Network Access Registering Your Device Registering a Game Console Registering Other Devices

Phones

Voicemail Setup Device Training Guide Reset voicemail PIN

Printing (Students)

Using Papercut Web Print

Printing (Faculty and Staff)

Hold for Authentication Issue on Mac Adding Printers to Windows Adding Printers to Mac Print to Email Printer Supply Replacement Lines on paper when copying Printer Issues After Password Change (Windows) Scan to OneDrive feature for campus printers

Email

Email Setup (iPhone) Email Setup (Android) Managing Junk Preferences Email Account Termination Policy

Office Software

Install Office 365 One Drive For Business Teams vs. Zoom Comparison Top features of using MS Teams Microsoft Teams-inviting external participants to a meeting

Malware Removal

Malware Removal

VPN Setup

VPN Setup on Mac VPN Setup on Windows

Technology Discounts

Student, Staff, and Faculty

CentreNet

Approving Student Timecards Creating Student Work Contracts Early Progress Reporting Advising Course Search Maintaining Your Campus Group Page Registering A Vehicle Student Timecard Guide Update Your Mass Notification Settings Update Your Personal Information on Centrenet Display Student Photos in the Advisee Roster

CX

CX 8.1 Installation "CARS" PuTTy Installation and Settings Shortcut Error After Java Update

Classroom Technology Tips

Classroom Technology Home Classroom Technology Description(One Note) Windows 10 Display Settings

CampusPress Resources

CampusPress Home Choosing the right platform for your content

eWaste Recycling

eWaste Recycling