The Proofpoint Security Gateway is the portal which allows you approve and/or block specific senders. These settings do not overwrite the overall security and malware checks conducted by Proofpoint but supplement the mail delivery process. 

There are 3 categories of email:

  • Threat emails - malware, imposter, credential grabbers, etc. which are always blocked
  • Potentially nuisance emails - Spam and bulk emails, which are stored for 30 days but not delivered to your in box (see below)
  • Non-threating emails  - which are delivered immediately to your in box

To access your quarantine email settings, release messages, etc.:

  1. Enter https://spamfilter.centre.edu into a web browser. 
  2. This will take you to our single sign on portal. Please enter your credentials and login.
  3. You will be brought to the following screen where you can manage all settings.

     4. Notice the two folders at the top left of the page under the Centre logo

    • Low Priority mail: Quarantined: The Low Priority folder is where bulk mail (newsletters, business articles) will be listed.
    • Spam – Quarantined:  The Spam folder is where your junk/spam emails will be.

              NOTE: Messages left in these folders will be automatically deleted after 30 days!

 

Managing your quarantine email and rules -

- To allow emails from a specific sender:

  1. Select any email from that sender by checking the box to the left of the message.
  2. At the top of the screen, click the Allow Sender button.
    • All future emails from that sender will be automatically delivered to your inbox.
    • Any existing emails in these folders will have to be released manually (see below.)

- To block future emails from a specific sender:

  1. Select any email from that sender by checking the box to the left of the message.
  2. At the top of the screen, click the Block Sender button.
    • All future messages from that sender will be automatically blocked.
    • All existing messages from that sender will remain in your inbox.

- To release email(s) to your inbox:

  1. Check the box next to all messages you wish to have delivered to your inbox.
  2. At the top of the screen, click the Release button.

- To manually request a digest email:

  1. Digests are sent automatically, but you can manually request a digest of all currently held messages
  2. At the top of the screen, click the Options button.
  3. Select Send Digest.
  4. A digest email will be delivered to your inbox in a few minutes.

- To view and edit your allowed and blocked senders lists:

  1. Scroll to the bottom of the window.
  2. Click the Lists tab (see below)

  3. Select the list you would like to manage (Safe Senders List or Blocked Senders List)
  4. You should now see the following menu.

 

 

- To add a specific email address or domain to your list:

  1. Select the list you wish to edit.
  2. Click the Add button.
  3. Enter the email address (sender@domain.com) or the domain name (google.com)
  4. Click the Save button.

- To remove a specific email address or domain from your list:

  1. Select the list you wish to edit.
  2. Check the item(s) you wish to remove.
  3. Click the Delete button (changes are immediate.)

- To return to the quarantine area

  1. Click the Quarantine tab at the bottom left of the page.

- To logout:

When you are done editing your lists, simply click the Logout button at the top, right of the page.

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