Change Password
You have some options on how to change your password depending on your system and where you connected to the internet.
Option 1: You can go directly to the SSO system from a web browser on your Centre computer or personal computer/mobile device.
Use this link and you will be able to change your password, manage your security questions and your alternate email and phone contacts.
If you haven’t set up your challenge questions, you will be prompted to do this BEFORE you are able to change your password. After you review your security questions, you should select the icon labled "Hello, yourname" in the top right of the screen to get to the password change option.
After you select the Change Password option, you will be taken to screen to which will show you the proper format for a password and at the bottom left of the screen you will see a place to put in your old and new passwords.
Once you have done this, the SSO application will promulgate this password throughout the various systems Centre College provides for your use such as Office 365, CentreNet and Moodle.
If your password has already expired and you did not change it in time you will need to follow these steps.
Option 2: If you are logged into a Centre College PC and are on campus simply press CTRL ALT DEL on your keyboard and choose “Change Password” – enter your old password then enter and confirm your new password.
Option 3: If you are logged into a Centre College Mac and are on campus go to System Preferences >> Users and Groups >> choose your account name >> click Change Password then enter and confirm your new password.
Option 4: If you are on a Centre College PC or Mac but are off campus you will first need to connect to VPN and then follow the steps in option 1 or 2 above - for instructions on installing and connecting to VPN, visit our knowledge base articles:
VPN Setup for Mac: https://centrenet.centre.edu/ICS/Campus_Resources/Information_Technology_Services/Knowledge_Base/VPN_Setup/VPN_Setup_on_Mac.jnz
Forgotten Password
If you do not remember your password please use the following steps to reset it:
https://centrenet.centre.edu/ICS/Campus_Resources/Information_Technology_Services/Knowledge_Base/Password/Reset_Forgotten_Password.jnz
Account Recovery Profile
Centre College’s Single Sign-On (SSO) service provides a one-stop location for password management, password reset and Multi-Factor authentication. This service provides multiple security features:
- It will be used to establish your initial account. After you validate who you are, you will be able to set up a password that is only you know.
- You will be asked to set up security questions and provide an alternate email and telephone number so you can manage changes to your password.
- These notifications will allow you to reset the password if you don’t remember it but will also provide a means for the system to let you know if there are any changes to your password.
This link will take you to the screens where you can set up your account.
If you have any questions as you go through this process, please contact the ITS Help Desk at 5575 or email helpdesk@centre.edu.